Help & support
To help you get the best out of the services we offer, our team has prepared a variety of help and support options for you to use. You can search for an answer to your query below or select one of the pre-set options.
Knowledge base
We prepared dozens of articles within our knowledge base to help you with your Go Internet services.
Maintenance calendar
We carry out regular maintenance on our network to ensure it's in top-shape. View the calendar here.
Service status
If your broadband is malfunctioning, you can see our current service status updates here.
Create a ticket
You can create a support ticket for your account here, our engineers will help you as soon as we can.
Access your account
If you're an existing customer, you can access your Go Internet account here for any billing/service info.
Contact us
If none of these items match your needs, you can contact us directly so we can resolve your issue!